Terms and conditions

The below mentioned terms and conditions are applicable to short stay bookings only. The terms and conditions for long stay rental and sales depend on the agencies involved and are thus not regulated by us.

All bookings made via apartments-for-rent.com are booked under these terms and conditions and the basis upon which Opao SA (registered Sion Switzerland CH-626.3.009.617-3) agrees to provide services in connection with the occupancy of residential accommodation, property or other services to guests.

To make a reservation you should complete the booking form and confirm online.

Terms of Business

A minimum of seven nights applies to all bookings.

Guests will be required to complete a booking form. Any person booking on behalf of a guest shall be taken as booking principal and is liable for the guest(s), and will be referred to as 'guest' in the reminder of these terms. All guests agree to indemnify Opao for any breach, non-payment, loss or damage caused by such guest. Any guest who causes damages to the accommodation in the widest sense of its meaning agrees to an upfront charge of € 1000,- Any excess charge will be reimbursed after an estimate off costs have been made up by a third party. Any excess costs, quoted/confirmed by a third party, due to the guest will be reimbursed by the guest and the guest allows Opao to charge his credit card accordingly

Payment Methods and Procedures

25% of the reservation fee will be charged as a non-refundable deposit at the moment of making a confirmed booking on the guests credit card. No more than 48 hours prior to arrival the remaining reservation fee and bookings charges will be charged to the guests credit card. The booking charges added to the reservation fee are for non accommodation fees such as: transport, bank and credit card charges.

All bookings which are quoted on our website are charged in local currency, which is Euros. All payments must be made by credit card. If payments are not received within the required time, or credit card charges are refused by the issuing card company Opao reserves the right to cancel the booking. In all cases where payments can not be processed automatically Opao reserves the right to charge administration fees, with a minimum of € 12,- . In case Opaos payment provider does not allow to charge in Euros it will charge in US Dollars using the day fee according to www.xe.com

Amendments

A € 30,- administration fee will be charged for any amendment made once a booking has been confirmed.

Credit Cards

We accept all major credit cards.

Security Deposit

Credit Card imprints may be required on or prior to arrival to cover the cost of any phone calls or extras. Telephone accounts and any extras must be settled in full prior to departure.

Clients should be aware that they will be liable for any damages or breakages caused whilst in the accommodation. At some apartments a security deposit will be required in connection with the booking and the deposit shall be security for any damages or breakages caused to the accommodation. You will be notified if this is applicable.

Cancellation Policy

Cancellation PolicyThe cancellation policy is divided in two specific policies in reference to the length of stay. We make a difference in cancellation fees for bookings of up to 1 month and booking of more than a month. The main reason for doing so is the fact that the financial risk on our side is much larger for longer reservations.

Reservations less than 1 month

Time before arrivalCancellation fee
Less than 24 hours100% of reservation
Less than 3 days 75% of reservation
Less than 1 week 50% of reservation
More than 1 week 25% of reservation
More than 2 months free of charge

Reservations 1 month or more

Time before arrivalCancellation fee
Less than 24 hours3 weeks + 1 week per month
Less than 1 week 2 weeks + 1 week per month
Less than 1 month 1 week + 1 week per month
Less than 2 months 1 week per month
More than 2 months free of charge

Refunds (partial) for cancellations, less an administration charge of € 30, may apply in the event that the apartment is re-let.
No shows are charged 100% of reservation costs.

Check in / Check out

Check in is after 3.00 pm and check out is before 11.00 am.

Personal Data

Opao does not disclose personal data to third parties other than as permitted. Opao operates a data protection policy.

Disclaimer and Quality

Opao has taken reasonable care to ensure the quality of the accommodation and properties offered and cannot accept any liability for any dissatisfaction with regard to the properties.

Opao reserves the right to alter prices or accommodations without notice due to circumstances beyond Opaos control.

Opao acts in good faith and cannot be held responsible for any acts/defaults caused by third parties or any legal liability caused by accidents.

Opao recommends that clients check their insurance before going abroad..

Opao does not warrant, guarantee or undertake any matters on behalf of any third party supplier or any landlord of any property.

Every effort has been taken in the compilation of Opaos marketing materials, but Opao cannot accept responsibility for any errors in such material which is intended for guidance only. The photographs in Opaos marketing materials have been provided as an example of their accommodation and do not necessarily represent the apartment type or accommodation booked.

Intermediary Letting

Opao acts as technical party offering accommodation services. Unless expressly stated to the contrary in writing, Opao enters into contracts with guests or tenants as service provider.

In no circumstances will Opao be liable to any tenant in respect of any property or relating to any damage or defect in the property.

Warranties and Liability

Opao will provide the Services using reasonable care and skill. Except in respect of death or personal injury caused by Opaos negligence, or as expressly provided in these Conditions, Opao shall not be liable for any direct, indirect or consequential loss which arises out of or in connection with the accommodation or the provision of the services or their use. All other warranties terms and conditions, expressed or implied by statute or otherwise, are excluded to the fullest extent permitted by law.

The entire liability of Opao to any person shall not in any event exceed the amount of the charges paid to Opao. The liability of Opao shall be pro-rata and only relate to the unused portion of the stay as from the date of the claim.

Opao shall be fully indemnified by guests and tenants against any loss claim or liability whatsoever incurred or suffered by Opao as a result of negligence or any default by any person, guest or tenant (or their employees, agents or representatives) of their obligations to Opao however arising in connection with any property or the Services.

Force Majeure

Opao shall not be liable to any person by reason of any delay or failure to perform any of Opaos obligations under the contract if the delay or failure was due to any circumstances or cause beyond Opaos reasonable control.

Termination

The contract may be terminated by Opao if the other party to the contract commits any material breach of any term of these conditions and which (in the case of a breach capable of being remedied) shall not have been remedied within two (2) days of a written request to remedy the same.

Opao may terminate the contract immediately upon notice if payment of any sum due to Opao is not made on the due date.

General

Opao may assign the contract at any time or employ sub-contractors for carrying out any part of the services.

If any provision of the contract is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of the contract and the remainder of the provision in question shall not be affected.

This agreement is subject to Swiss law and the parties submit to the exclusive jurisdiction of the Swiss courts.


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